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How to use TOKYO LENS, and answers to common questions.
QWhat is TOKYO LENS?
AA camera-first Tokyo travel app. Point your camera at a menu, sign, machine, or product, and AI explains "what do I do with this?" on the spot. It also suggests where to go next.
QIs it free to use?
AYes. The free plan includes up to 5 Snapshot explanations per day.
QWhat does the Pro plan include?
AUnlimited Snapshot explanations plus LENS Live, real-time conversations with an AI guide. A 7-day free trial is available.
QWhich languages are supported?
AJapanese, English, Spanish, Portuguese, Chinese (Simplified and Traditional), Korean, and French — 8 languages in total.
QDoes it need camera and location permissions?
AYes. The camera is used to scan signs and menus, and location is used to ground explanations in where you are.
QHow do I delete my account?
AYou can delete your account from the My Page settings. Guest data is removed when you uninstall the app.
QHow do I cancel my subscription?
AYou can cancel anytime from your App Store or Google Play account settings.
QOther inquiries?
AFeel free to reach us at info@media-leap.com.